Connect the business
Find the context across operational records, customer information and internal guidance.
AliphChat · Your connected business assistant
Ask your business.Get the full picture.
Bring ERP, CRM, policies and organisational memory into one conversation. AliphChat helps your teams understand what is happening, check the information behind the answer and decide what to do next across the business.
Built for your institution. Shaped around your data.
ERP & CRMPolicies & GRCOrganisational memory
A question worth askingEXAMPLE
Why is the Cedar renewal waiting for approval?
A clear next step, with the business context behind it.
Check the answer
Open the records behind a response and see what supports the next decision.
Keep the knowledge
Make approved documents and recorded decisions useful to the people who need them.
SEE IT IN ACTION
One question. A better place to start.
Explore how connected information changes an everyday business conversation.
01 / 03
Understand what is holding the work up.
Bring the customer record, operational status and last decision into the same view.
- Connect CRM context with relevant ERP records.
- Find the unresolved issue and the person who owns it.
Interactive example with fictional data. The product’s configuration and interface may differ.
Your business, in context Example workspace
You
Why is the Cedar renewal waiting for approval?
AliphChat
The renewal is in commercial review. Its purchase order reference is missing from the ERP account record. The latest approval note asks the account owner to confirm that reference before the renewal is released.
A clear next step, with the business context behind it.
THE CONTEXT BEHIND THE ANSWER3 example records
CRM opportunity
Cedar renewal · Commercial review
Fictional record for this example. ERP account
Purchase order reference · Not recorded
Fictional record for this example. Approval note
Account owner to confirm the reference before release
Fictional record for this example.02 / 03
Find the follow-up behind the balance.
Use the invoice record and its business context to focus the account review.
- Review invoice status alongside the supporting operational information.
- Separate a payment follow-up from an unresolved acceptance question.
Interactive example with fictional data. The product’s configuration and interface may differ.
Your business, in context Example workspace
You
Which invoices need attention before our account review?
AliphChat
INV-104 is overdue and assigned to Finance for follow-up. INV-105 is awaiting service acceptance, so its account owner needs to confirm delivery before the payment question can be resolved.
Spend the review on the issue that actually needs a decision.
THE CONTEXT BEHIND THE ANSWER3 example records
Invoice register
INV-104 · Overdue · Finance follow-up
Fictional record for this example. Invoice record
INV-105 · Service acceptance pending
Fictional record for this example. Account note
Account owner to confirm delivery acceptance
Fictional record for this example.03 / 03
Bring the rule into the real situation.
Connect a working question to the approved guidance and the decision authority it defines.
- Find the current policy that applies to the question.
- Keep the source wording and approval responsibility within reach.
Interactive example with fictional data. The product’s configuration and interface may differ.
Your business, in context Example workspace
You
Can our project team approve the revised supplier terms?
AliphChat
The authority policy assigns approval of changed supplier terms to the commercial approver. The project team can recommend the revision, but the updated terms need that approval before release.
Find the applicable guidance and the person authorised to act.
THE CONTEXT BEHIND THE ANSWER3 example records
Authority policy
Changed supplier terms · Commercial approval required
Fictional record for this example. Change record
Supplier terms revised · Approval pending
Fictional record for this example. Review process
Project team recommends · Commercial approver authorises
Fictional record for this example.THE CAPABILITIES BEHIND IT
Bring the business context into the answer.
Connect the question to the transaction, the policy and the decision behind it. AliphChat is the conversational front door to the institution’s approved systems and governed organisational memory.
BUILT AROUND YOUR TEAM
Business leaders, finance and operations teams, knowledge workers and governance specialists.
01Ask across ERP and CRM
Connect approved operational and customer records to the conversation. Explore related information without requiring every user to navigate the underlying applications. The integration design covers the institution’s ERP, CRM and relevant Zoho systems.
02Connect policies and GRC records
Bring policy commitments, risks, controls and actions into the same question. Move from a business issue to the governance context that explains its owner, requirement or next decision.
03Build organisational memory
Make selected documents, recorded decisions and business context searchable and attributable. Preserve the knowledge behind a process so future teams can understand the source and reasoning, not only the latest answer.
04Follow the answer to its source
Connect responses to supporting records and documents. Give users the context to inspect an answer, resolve conflicting material and identify when the available evidence does not settle the question.
05Support analysis and executive insight
Help leaders explore the information behind an operational question and prepare a source-based summary. Focus the conversation on what changed, what needs attention and which records support the interpretation.
06Work in Arabic and English
Engineer the experience around Arabic documents, English records and mixed-language business terminology. Evaluate source extraction, retrieval and responses using the languages and document structures the institution actually uses.
07Choose the sovereign deployment profile
Deploy against an agreed, customer-approved infrastructure and model path. Classification determines how information is retrieved, processed and retained; approved external-model paths and isolated model deployments have distinct data-handling requirements.
From connected records to an attributable answer.Explore the process
Connect approved sources
Map the ERP, CRM, Zoho and governance sources in scope. Confirm the interfaces, user permissions and owners responsible for each source.
Establish the memory
Organise selected documents, decisions and business context. Preserve source identity, relevant versions and the relationships that make the material useful.
Ask and analyse
A user asks a question in context. AliphChat brings relevant approved information into the conversation to support analysis and a useful response.
Inspect and decide
The user follows the supporting records, checks the interpretation and makes the business decision. Open questions go to the appropriate source or process owner.
Keep the context current
Source owners maintain the information and refresh rules. Reviewed corrections and new material improve the institutional knowledge available for later questions.
YOUR DATA. YOUR DECISIONS.
Your systems. Your rules. Your assistant.
Build the experience around the way your institution works, from the sources people can access to the model that processes the information.
Explore the Aliph approachConnect what matters
Start with the ERP, CRM and Zoho records your team needs, with clear source ownership and refresh rules.
Respect access
Test retrieval and answers against each user’s permissions and the information they should see.
Choose the model path
Match data classification to your approved infrastructure and models. Review isolation and external processing as separate deployment decisions.
Plan your first implementation
Map the questions and systems
Bring representative business questions and the source systems needed to answer them. Identify record owners, source relationships and the users who need access.
Define connectors and model paths
Confirm the Zoho, ERP and CRM interfaces included in the release. Establish synchronisation, permissions, data classification and the approved infrastructure and model arrangement.
Validate the working experience
Test the complete question-to-source path with business users in Arabic and English. Prepare owners to maintain source quality, review changes and handle information gaps.
What to evaluate. Assess whether answers draw on the right business records, retain source context and respect user access. Test conflicting sources, mixed-language questions, missing records and changes to the underlying ERP or CRM data.
A LITTLE MORE CONTEXT
Make your next
decision an informed one.
Your questions, answered.
How does AliphChat connect with Zoho and our ERP or CRM?
Zoho and customer ERP/CRM integration are part of the AliphChat approach. The implementation identifies the particular applications, modules, interfaces and synchronisation rules required. Available data and permission models determine the connector work included in your deployment.
What does organisational memory include?
It brings approved documents, decisions and business data into a searchable, attributable knowledge foundation. Source owners define what is included, who may use it and how it is refreshed. The institution retains ownership of its knowledge and operating decisions.
Is every deployment air-gapped?
No. Aliph supports customer-approved deployment profiles. An isolated environment using an approved locally served model is different from a governed workflow using an external model. Data classification, model availability and the full data path determine the design.
Can AliphChat answer in Arabic and English?
Arabic, English and mixed-language records are part of the engineering scope. Representative documents, terminology and questions are evaluated with reviewers who can assess both the language and the business meaning.
How does AliphChat differ from AI Consultant?
AliphChat connects to business systems and organisational memory for ongoing questions and analysis. AI Consultant begins with a compliance question, supplied organisational context and a defined document deliverable for specialist review.
YOUR NEXT CHAPTER
Bring the question your systems cannot answer together.
Choose one business question and the records behind it. We’ll show how a connected conversation could work for your team.